Detailed list of skills and experience relating to Administrative work.
- Responsible for all administration and support relating to web and IT products and services. This included:
- managing the budget
- staff and subcontractors
- inventory management
- procurement, and
- vendor management
- Developed and instituted: Emergency Preparedness/business continuity protocols; Workplace Enhancement initiatives; Appreciative Inquiry initiatives.
- Developed and instituted IT and web policies and procedures re security, usage, copyright, procurement.
- Performed all aspects of scheduling and minute-taking for Staff and Committee meetings.
- Handled support calls from onsite/off-site staff (24) and Workgroup members.
- Responded to client service queries from the Board, external agencies, and Ministry staff who required technical assistance.
- Set up online event management presence for forums, workshops, conferences.
- Initiated use of online collaborative tools among volunteer-based workgroups and NPOs (was pilot site for www.publichealthontario.ca portal).
- Represented organization on several province-level committees.
- Set up web-based surveys for evaluations, and to gather feedback on client products and services.
- Reviews of key productivity elements: increased task efficiencies by 25%; migrated and centralized back-end web functions realizing savings of over $7,000.
Technical skills:
- Advanced use of Word, Excel, PowerPoint, Outlook, and a range of web software.